> For the complete documentation index, see [llms.txt](https://helpdocs.ycloud.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.ycloud.com/help-center/zh/chatbot.md).

# Chatbot

- [什么是Chatbot](https://helpdocs.ycloud.com/help-center/zh/chatbot/shen-me-shi-chatbot.md): 您的未来数字员工
- [创建一个Chatbot](https://helpdocs.ycloud.com/help-center/zh/chatbot/chuang-jian-yi-ge-chatbot.md)
- [AI智能体](https://helpdocs.ycloud.com/help-center/zh/chatbot/reactive-ai-agent.md): 由客服上行消息触发，适用于实时解答客户问题
- [规则机器人](https://helpdocs.ycloud.com/help-center/zh/chatbot/rule-based-agent.md): 不含AI，简单明确的基于工作流的机器人，适用于固定流程的任务
- [AI档案](https://helpdocs.ycloud.com/help-center/zh/chatbot/ai-profile.md): 设置 AI的个性和工作流参考，以满足定制品牌服务的需求
- [AI知识库](https://helpdocs.ycloud.com/help-center/zh/chatbot/ai-knowledge-base.md)
- [AI建议](https://helpdocs.ycloud.com/help-center/zh/chatbot/ai-suggestions.md)
- [AI技能](https://helpdocs.ycloud.com/help-center/zh/chatbot/ai-skills.md): 将过程分解为步骤，让AI帮助您完成复杂任务
- [创建一个Flow](https://helpdocs.ycloud.com/help-center/zh/chatbot/chuang-jian-yi-ge-flow.md)
- [Chatbot组件](https://helpdocs.ycloud.com/help-center/zh/chatbot/chatbot-components.md)
- [Trigger](https://helpdocs.ycloud.com/help-center/zh/chatbot/chatbot-components/trigger.md)
- [Ask a question](https://helpdocs.ycloud.com/help-center/zh/chatbot/chatbot-components/ask-a-question.md)
- [Send messages](https://helpdocs.ycloud.com/help-center/zh/chatbot/chatbot-components/send-messages.md)
- [Agent takeover](https://helpdocs.ycloud.com/help-center/zh/chatbot/chatbot-components/agent-takeover.md)
- [Unsubscribe](https://helpdocs.ycloud.com/help-center/zh/chatbot/chatbot-components/unsubscribe.md)
- [Branch](https://helpdocs.ycloud.com/help-center/zh/chatbot/chatbot-components/branch.md)
- [Send Shopify orders](https://helpdocs.ycloud.com/help-center/zh/chatbot/chatbot-components/send-shopify-orders.md)
- [分析Chatbot数据](https://helpdocs.ycloud.com/help-center/zh/chatbot/fen-xi-chatbot-shu-ju.md)
- [最佳实践](https://helpdocs.ycloud.com/help-center/zh/chatbot/best-practice.md)
- [YCloud Chatbot 最佳实践](https://helpdocs.ycloud.com/help-center/zh/chatbot/best-practice/ycloud-chatbot-best-practice.md)
- [自动将客户添加到退订列表](https://helpdocs.ycloud.com/help-center/zh/chatbot/best-practice/zi-dong-jiang-ke-hu-tian-jia-dao-tui-ding-lie-biao.md)
- [AI引导最佳实践](https://helpdocs.ycloud.com/help-center/zh/chatbot/best-practice/guidance-best-practice.md): 有效利用 AI引导来提高 AI性能，给客户提供更高效的回复。


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://helpdocs.ycloud.com/help-center/zh/chatbot.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.