# Chatbot

- [什么是Chatbot](/help-center/zh/chatbot/shen-me-shi-chatbot.md): 您的未来数字员工
- [创建一个Chatbot](/help-center/zh/chatbot/chuang-jian-yi-ge-chatbot.md)
- [AI智能体](/help-center/zh/chatbot/reactive-ai-agent.md): 由客服上行消息触发，适用于实时解答客户问题
- [规则机器人](/help-center/zh/chatbot/rule-based-agent.md): 不含AI，简单明确的基于工作流的机器人，适用于固定流程的任务
- [AI档案](/help-center/zh/chatbot/ai-profile.md): 设置 AI的个性和工作流参考，以满足定制品牌服务的需求
- [AI知识库](/help-center/zh/chatbot/ai-knowledge-base.md)
- [AI建议](/help-center/zh/chatbot/ai-suggestions.md)
- [AI行动指南](/help-center/zh/chatbot/ai-actionbooks.md): 将过程分解为步骤，让AI帮助您完成复杂任务
- [创建一个Flow](/help-center/zh/chatbot/chuang-jian-yi-ge-flow.md)
- [Chatbot组件](/help-center/zh/chatbot/chatbot-components.md)
- [Trigger](/help-center/zh/chatbot/chatbot-components/trigger.md)
- [Ask a question](/help-center/zh/chatbot/chatbot-components/ask-a-question.md)
- [Send messages](/help-center/zh/chatbot/chatbot-components/send-messages.md)
- [Agent takeover](/help-center/zh/chatbot/chatbot-components/agent-takeover.md)
- [Unsubscribe](/help-center/zh/chatbot/chatbot-components/unsubscribe.md)
- [Branch](/help-center/zh/chatbot/chatbot-components/branch.md)
- [Send Shopify orders](/help-center/zh/chatbot/chatbot-components/send-shopify-orders.md)
- [分析Chatbot数据](/help-center/zh/chatbot/fen-xi-chatbot-shu-ju.md)
- [最佳实践](/help-center/zh/chatbot/best-practice.md)
- [YCloud Chatbot 最佳实践](/help-center/zh/chatbot/best-practice/ycloud-chatbot-best-practice.md)
- [自动将客户添加到退订列表](/help-center/zh/chatbot/best-practice/zi-dong-jiang-ke-hu-tian-jia-dao-tui-ding-lie-biao.md)
- [AI引导最佳实践](/help-center/zh/chatbot/best-practice/guidance-best-practice.md): 有效利用 AI引导来提高 AI性能，给客户提供更高效的回复。