# YCloud支持团队

## 营业时间

团队营业时间：10:00 am ——10:00 pm；以UTC/GMT+08:00（东八区）时区为准

## 响应团队

| 客户        | 沟通渠道                                                                                                                                                                                                 | 响应时间  |
| --------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----- |
| 暂无商务经理的客户 | <ol><li>进入<a href="https://www.ycloud.com/">YCloud官网</a>，找到右下角会话图标，可与我们的在线客服发起沟通</li><li>可通过邮件联系我们：<a href="mailto:service@ycloud.com?subject=Business%20partner"><service@ycloud.com></a></li></ol> | <30分钟 |
| 已有商务经理的客户 | 如有疑问可直接咨询对应商务经理                                                                                                                                                                                      | <15分钟 |


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocs.ycloud.com/help-center/zh/zhi-chi/ycloud-zhi-chi-tuan-dui.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.