# 常见问题

本页介绍了您在使用YCloud和Whatsapp Business Api产品中可能遇到的问题。

<details>

<summary>YCloud付款方式</summary>

我们支持线上微信和信用卡充值；若需线下对公转账请联系您的商务经理获取付款账户。

</details>

<details>

<summary>嵌入式注册相关</summary>

如果嵌入式注册弹窗中出现错误，我们建议您查阅[嵌入式注册错误文档](https://developers.facebook.com/docs/whatsapp/embedded-signup/errors)来解决问题。

嵌入式注册错误响应直接来自 Facebook 的服务器，因此我们对其没有控制权，并且我们无法访问此过程的任何支持日志。

</details>

<details>

<summary>显示名称相关</summary>

显示名称需与您接入WhatsApp Business Api服务的公司或者品牌名相关，您可以[点击查看详细的命名规则](https://www.facebook.com/business/help/757569725593362)；如需修改，可点击[这里](https://business.facebook.com/wa/manage/phone-numbers/?business_id=726792559387575\&waba_id=224338174092612)进行查看和编辑。

</details>

<details>

<summary>官方商业账号（绿标认证）相关</summary>

请点击[这里](/help-center/zh/whatsapp-ji-chu/green-tick-verification.md)查看验证指南。

</details>

<details>

<summary>WABA/号码迁移相关</summary>

请点击[这里](/help-center/zh/whatsapp-accounts-zhang-hao-guan-li/chuang-jian-whatsapp-api-zhang-hao/hao-ma-qian-yi.md)获取详情。

</details>

<details>

<summary>WhatsApp Business消息传递政策相关</summary>

您可点击[这里](https://business.whatsapp.com/policy)查看WhatsApp消息传递相关政策。

</details>

<details>

<summary>WhatsApp 模板消息审核相关</summary>

由Meta审核，审核时间正常为一个工作日。

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocs.ycloud.com/help-center/zh/zhi-chi/chang-jian-wen-ti.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.