# 通过WhatsApp发送通知消息

{% hint style="info" %}
通过WhatsApp发送通知类型消息具有明显的优势，包括有保证的交付，更高的读取率和响应率，以及直接在对话中采取行动的能力。
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## 1. 创建WhatsApp消息模版

* 登录YCloud后台，[点击访问](https://www.ycloud.com/console/#/entry/login?lastPath=https%3A%2F%2Fwww.ycloud.com%2Fconsole%2F%23%2Fapp%2Fdashboard%2FgetStarted)
* 点击Home > Templates >  + Add Template

<figure><img src="https://4253554051-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F78HV6e8vN6mhwsbohgTK%2Fuploads%2FCbZEmibzaKRiOoy2mZat%2Fimage.png?alt=media&#x26;token=ad6cd2ef-3c9d-4b5a-ae27-5f0d117472dd" alt=""><figcaption></figcaption></figure>

* 在Category选择Utility，并命名模版名称和选择模版语言
  * 请注意：**模版名称必须要唯一的**。名称仅支持小写字母a-z、0-9、 下划线（\_)。模版一旦提交，无法进行更改。

<figure><img src="https://4253554051-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F78HV6e8vN6mhwsbohgTK%2Fuploads%2FEZIlmHLeACxZPHwzUM9t%2Fimage.png?alt=media&#x26;token=886c7513-a204-46df-bcfd-074e05e7e627" alt=""><figcaption></figcaption></figure>

* 输入要发送的内容

{% hint style="warning" %}
请注意：通知类消息用于发送帐户更新、订单更新、警报和其他重要信息，包括但不仅限于：

* 更改/更新交易：i.e.: Your password has changed/ Your order has been dispatched
* 账户/账单/付款通知：i.e.: Your payment has been accepted/ Your payment has failed
  {% endhint %}

<figure><img src="https://4253554051-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F78HV6e8vN6mhwsbohgTK%2Fuploads%2FTDiIoGpVXXo6kGipx2HU%2Fimage.png?alt=media&#x26;token=64c28568-255a-4c14-9b06-ad8da9564819" alt=""><figcaption></figcaption></figure>

* 点击提交（Submit) & 等待审核通过
  * 如果模版没有通过，可以[申请复审](https://business.facebook.com/accountquality/)

## 2. 发送通知消息

* ### 通过群发工具（Campaign）发送

{% hint style="info" %}
点击查看超详细教程
{% endhint %}

* 访问YCloud后台，[点击访问](https://www.ycloud.com/console/?redirect=/edit/getting-started#/app/dashboard/getStarted)&#x20;
* 如下图，点击+ Add campaign创建发送

<figure><img src="https://4253554051-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F78HV6e8vN6mhwsbohgTK%2Fuploads%2F2P9xEZaNPB2kL2dJZshQ%2Fimage.png?alt=media&#x26;token=c2076da7-fd39-4991-9a72-c0902bc08ae7" alt=""><figcaption></figcaption></figure>

* ### 通过API发送通知消息

{% hint style="info" %}
点击查看[API发送消息接口地址](https://docs.ycloud.com/reference/whatsapp_message-send)
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## 常见问题