更新订单状态
订单的状态有哪些?
Value
Description
pending
用户还未支付成功
processing
确认收款,履约订单
partially-shipped
部分已发货
shipped
所有商品已发货
completed
订单已完成
canceled
订单已取消

如何通知客户通知订单状态的变更?
当订单的状态发生变更时,您可以通过发送order status updates 模板对客户进行通知。
例如:当订单已经发货,您可以给客户发送order status updates 的模板,发送模板时告知客户
创建order status updates 模板
1、通过接口进行创建
https://docs.ycloud.com/reference/whatsapp_template-create
创建的example:
https://docs.ycloud.com/reference/whatsapp-template-creation-examples#order-status-template
2、通过页面进行创建
访问:https://www.ycloud.com/console/#/app/dashboard/template

发送Order status updates消息
发送接口:https://docs.ycloud.com/reference/whatsapp_message-send-directly
发送的示例:
curl 'https://api.ycloud.com/v2/whatsapp/messages/sendDirectly' \
-H 'Content-Type: application/json' \
-H 'X-API-Key: {{YOUR-API-KEY}}' \
-d '{
"from": "{{BUSINESS-PHONE-NUMBER}}",
"to": "{{CUSTOMER-PHONE-NUMBER}}",
"type": "template",
"template": {
"name": "order_status_template",
"language": {
"policy": "deterministic",
"code": "en_US"
},
"components": [
{
"type": "order_status",
"parameters": [
{
"type": "order_status",
"order_status": {
"reference_id": "<reference_id_value>",
"order": {
"status": "processing | partially_shipped | shipped | completed | canceled",
"description": "<OPTIONAL_DESCRIPTION>"
}
}
}
]
}
]
}
}'
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