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  • Welcome to YCloud Docs
  • 🆙Update Log
  • 🚀Quick Start
    • Create a WhatsApp Business API Account
    • Send Verification Code via WhatsApp
    • Send Utility Messages via WhatsApp
    • Acquire More Customers (CTWA)
    • Marketing via WhatsApp
    • Customer Support via WhatsApp
  • ✅WhatsApp Basics
    • WhatsApp Business Account (WABA)
    • WhatsApp Account Structure
    • Phone Numbers
    • Messages
    • Message Templates
      • Authentication Message Templates
        • Copy Verification Code Authentication Template
        • One-Click Autofill Authentication Template
        • Zero-Click Authentication Template
      • Catalog Template
      • Carousel Template
      • Coupon Code Template
      • Location Request Template
      • Limited-Time Offer Template
      • Multi-Product Message Template
    • WhatsApp Flows
      • Create WhatsApp Flows
      • Send WhatsApp Flows
      • Analyse WhatsApp Flows
    • Business Verification
    • Green Tick Verification
    • Compliance Information
      • Opt-in to Subscribe to WhatsApp
      • Opt-out of Unsubscribing from WhatsApp
  • 💡WhatsApp Accounts Management
    • Create a WhatsApp API Account
      • Create WABA via Embedded Sign-up
      • Add Numbers
      • Number Migration
    • Template Management
      • Create Template
        • Create WhatsApp Flows Template
        • Create WhatsApp Pay Template
        • AI generates marketing templates
      • Copy Template
      • Template Data Statistics
    • Phone Number Management
      • Phone Number Nickname Settings
      • Phone Number Profile Settings
      • Conversation Assignment Rules
      • Automation
      • Bot Reception Settings
      • Chat Links
    • Account Disabling and Handling
    • Data Analysis
  • 📫Inbox
    • Inbox Introduction
    • Quick start with Inbox
    • Admin Guide
    • Agent/Sale Guide
    • Initiate New Chat
    • Company Canned Response
    • Conversation Tags
    • Conversation Logs
    • Message Translation
    • Inbox Data Analysis
    • Inbox Mobile Client
    • Best Practices
      • How Sales Teams Use Inbox
      • How Service Teams Use Inbox
  • 📘Contact
    • Contact Management
    • Create/Import Contacts
    • Contact Grouping
    • Bulk Operations
    • Unsubscribe List
    • Contact Settings
      • Contact Attribute Settings
      • Contact Tag Settings
      • Contact Event
    • Owner Assignment Settings (Agent/Sales Assignment)
  • 🎯Campaign
    • Create a WhatsApp Marketing Campaign
    • Track Button Clicks
    • Analyze Campaign Data
  • 🧩Journey
    • Journey Introduction
    • Create a Journey
    • Components and Features Introduction
      • Trigger
      • Send Template
      • Message Status Rule
      • Add Tag
      • Wait
    • Journey Best Practice
  • 🤖Chatbot
    • What is Chatbot
    • Create a Chatbot
    • Create a Flow
    • Chatbot Components
      • Trigger
      • Ask a Question
      • Send Messages
      • Agent Takeover
      • Unsubscribe
      • Branch
      • Send Shopify orders
    • Chatbot AI
    • Analyse Chatbot Data
    • Best Practices
      • Automatically Add Customers to Unsubscribe List
  • 📢CTWA (Click to WhatsApp Ad)
    • CTWA Introduction
    • Connect Facebook Ad Account
    • Create Click to WhatsApp Ad (CTWA)
    • Receive CTWA Visitors
    • CTWA Analysis
    • Conversion API (CAPI)
  • 💰WhatsApp pay
    • Overview
    • Link Your Payment Account
    • Send order detail & checkout button tmessage
    • Update order status
  • 🔌Integrations
    • Channels
      • Global SMS
        • Getting Started
        • SMS Basic Principles
        • SMS Features
          • API Interface
          • SMPP
          • Mass Messaging
          • Sender ID
      • Verify
        • Getting Started
        • Verification Features
          • Verification Message Templates
          • Security Settings
          • Verification Analysis
          • Custom OTP
        • Best Practices for Verification
          • Best Practices
          • Verification Channel Selection
          • Verification via WhatsApp
          • Preventing Fraud and Invalid Registrations
      • Email
        • Getting Started
        • Basic Principles
        • Email Features
          • Domain Configuration
          • Sending Emails via API
          • Monitoring and Optimization
        • Best Practices for Email
          • Separate Marketing Subdomain
          • Warm-up Sending
    • Coupons
      • Coupon Tool Usage
    • E-commerce
      • Shopify
        • Checkout abandon
        • COD order confirmation
        • Order canceled/fulfilled
        • Shopify Best Practice
    • MM Lite API
    • Freshdesk
  • ⚙️Account Management
    • Enterprise Account Information
    • Users and Teams
    • Personal Preferences Settings
    • Security and Privacy
  • 💰Pricing and Billing
    • WhatsApp Conversation Billing Rules
    • Amount Freezing and Unfreezing
    • Billing and Recharge
    • Low Balance Alert
    • Subscription Expiration and 15-day Buffer Period
  • 👐Partnership
    • Partner Documentation
  • 🆘Support
    • YCloud Support Team
    • Meta Support
    • Frequently Asked Questions
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