Business Verification
Prepare and verify your BM account to send unlimited messages on WhatsApp daily.
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Prepare and verify your BM account to send unlimited messages on WhatsApp daily.
Last updated
Was this helpful?
Business Verification is a process designed to verify whether a BM account belongs to a legitimate organization. If you have not completed Business Verification, there will have some restrictions when using the WhatsApp Business API, including:
Each phone number can initiate conversations with 250 unique customers in a rolling 24-hour period.
A maximum of 2 phone numbers can be registered.
After completing business verification and the , your business has the opportunity to quickly lift the following restrictions:
Expand business-initiated conversations to more customers: starting from 1,000 unique customers in a rolling 24-hour period, each phone number could gradually increasing to 10,000 > 100,000 > Unlimited.
Respond to unlimited customer-initiated conversations.
Request to become an Official Business Account (OBA).
Register additional phone numbers (up to 20 per BM).
An official website
HTTPS encrypted
The company name is displayed on the website
https://www.ycloud.com
Display the company name on the websit:
© 2024 YCloud International Pte. Ltd. All rights reserved
An official document containing the legal name of the business.
business license
company bylaws
Enterprise tax registration certificate.
The file must include the full name of the company, its address, and its telephone number
Email address (required when you choose to use email address for business verification)
Email's domain must be same as your website.
Aim to collect the verification code in order to prove that the website belongs to you.
service@ycloud.com
If you are an admin of the Business Manager account, you can start verifying your business by following these steps:
Provide your organization's name, address, phone number, and website.
Email Choose a method to verify the authenticity of your company: Email, Phone call, Text message, or Domain verification.
Copy the meta-tag code and install it to the header of your website.
Click the "Verify domain" after completing the installation
Back to the Business verification page and choose the "Domain verification"
Upload documents to prove your business is registered. These documents must show your company's legal name and address or phone number.
After submitting for verification, a decision can be made in 2 working days generally. You will be notified once the review is completed. If you receive confirmation that you have passed verification, no further action is required.
For more information about Business Verification process, please refer to the Facebook official documentation:
Go to the of the Business Manager platform. If you do not see the "Verify" button, visit YCloud and complete the .
Recommend email verification. your email address's domain must match the submitted website's domain ( >> ).
Visit the verification page, and add a domain. eg. ycloud.com
If you encounter issues after submitting for verification, .
No. The is a number visibility verification under WABA.
