# Unsubscribe List

## Manually Import Unsubscribed Contacts

### Step 1

Log in to your [YCloud account](https://www.ycloud.com/console/#/entry/login), navigate to the Contact > Unsubscribe page.

<figure><img src="/files/CydrcnuO0BQWDsM2XFfw" alt=""><figcaption></figcaption></figure>

### Step 2

Click  + Add Phone Number, manually add unsubscribed contacts, and click Add to complete the addition.

<figure><img src="/files/Zcv4udRJTZ9JWKns3kug" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/OVJqAGF6nQHZaRrFsjuT" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If the enterprise has set up an unsubscribe feature, when a user unsubscribes, the corresponding information will be automatically added to Contact > Unsubscribe.
{% endhint %}

## Manually Delete Unsubscribed Contacts

Log in to your [YCloud account](https://www.ycloud.com/console/#/entry/login), navigate to Contact > Unsubscribe > Action, where you can do the deletion operation.

<figure><img src="/files/wMZZxFT0msYOk4UslHyG" alt=""><figcaption></figcaption></figure>

## Manually Export Unsubscribed Contacts

Log in to your [YCloud account](https://www.ycloud.com/console/#/entry/login), navigate to Contact > Unsubscribe > Export, where you can complete the export operation.

<figure><img src="/files/fFVkniepaYmIV5AZugCN" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocs.ycloud.com/help-center/contact/unsubscribe-list.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
