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  • Welcome to YCloud Docs
  • πŸ†™Update Log
  • πŸš€Quick Start
    • Create a WhatsApp Business API Account
    • Send Verification Code via WhatsApp
    • Send Utility Messages via WhatsApp
    • Acquire More Customers (CTWA)
    • Marketing via WhatsApp
    • Customer Support via WhatsApp
  • βœ…WhatsApp Basics
    • WhatsApp Business Account (WABA)
    • WhatsApp Account Structure
    • Phone Numbers
    • Messages
    • Message Templates
    • WhatsApp Flows
    • Business Verification
    • Blue Tick Verification
    • Compliance Information
  • πŸ’‘WhatsApp Accounts Management
    • Create a WhatsApp API Account
    • Template Management
    • Phone Number Management
    • Account Disabling and Handling
    • Data Analysis
  • πŸ“«Inbox
    • Inbox Introduction
    • Quick start with Inbox
    • Admin Guide
    • Agent/Sale Guide
    • Initiate New Chat
    • Canned Response
    • Welcome Messages
    • Conversation Tags
    • AI Copilot
    • Conversation Logs
    • Message Translation
    • Inbox Data Analysis
    • Inbox Mobile Client
    • Best Practices
      • How Sales Teams Use Inbox
      • How Service Teams Use Inbox
  • πŸ“˜Contact
    • Contact Management
    • Create/Import Contacts
    • Contact Grouping
    • Bulk Operations
    • Unsubscribe List
    • Contact Settings
    • Owner Assignment Settings (Agent/Sales Assignment)
  • πŸ“žCALLING
    • Overview
    • Quick start with Calling
    • Admin Guide
    • Agent Guide
    • Calling Logs
    • Outbound Calling Guide
  • 🎯CAMPAIGN
    • Create a WhatsApp Marketing Campaign
    • Track Button Clicks
    • Analyze Campaign Data
  • 🧩Journey
    • Journey Introduction
    • Create a Journey
    • Components and Features Introduction
    • Journey Best Practice
  • πŸ€–Chatbot
    • What is Chatbot
    • Create a Chatbot
    • Reactive AI Agent
    • Rule-based Agent
    • AI Profile
    • AI Guidance
    • AI Knowledge Base
    • AI Suggestions
    • AI Actionbooks
    • Create a Flow
    • Chatbot Flow Components
    • Analyse Chatbot Data
    • Best Practices
  • πŸ“’CTWA (Click to WhatsApp Ad)
    • CTWA Introduction
    • Facebook Ads
    • TikTok Ads
    • Receive CTWA Visitors
    • CTWA Analysis
  • πŸ›’Shop
    • Shop Overview
    • Install Shop
    • Shipping Settings
    • Payment Settings
    • Product
    • Order
  • πŸ’°WhatsApp pay
    • Overview
    • Link Your Payment Account
    • Send order detail & checkout button message
    • Update order status
  • πŸ”ŒIntegrations
    • Channels
    • Coupons
    • E-commerce
    • MM Lite API
    • Freshdesk
    • Data connectors
  • βš™οΈAccount Management
    • Enterprise Account Information
    • Users and Teams
    • Personal Preferences Settings
    • Security and Privacy
    • Notification & Alert
  • πŸ’°Pricing and Billing
    • WhatsApp billing rules
    • Amount Freezing and Unfreezing
    • Billing and Recharge
    • Low Balance Alert
    • Subscription Expiration and 15-day Buffer Period
  • πŸ‘Partnership
    • Partner Documentation
  • πŸ†˜Support
    • YCloud Support Team
    • Meta Support
    • Frequently Asked Questions
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Best Practices

How Sales Teams Use InboxHow Service Teams Use Inbox
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Last updated 1 year ago

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