# Create a WhatsApp Business API Account

## Prerequisites

{% hint style="info" %}
Please note: If you already have your own BM account, you can also use your existing BM account during the embedded sign-up.
{% endhint %}

* A Facebook account
* A phone number
  * This phone number must be able to receive voice calls or SMS
  * This number must not have been previously registered with WhatsApp App or WhatsApp Business App

## Step 1: Create a WhatsApp Business API Account

{% hint style="info" %}
Click to view [detailed tutorial](https://helpdocs.ycloud.com/help-center/whatsapp-accounts-management/create-a-whatsapp-api-account/create-waba-via-embedded-sign-up)
{% endhint %}

* Visit the YCloud backend, [click to access](https://www.ycloud.com/console/?redirect=/edit/getting-started#/app/dashboard/getStarted)
* Click the button below to start the embedded sign-up process

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FO3ZbvjonWc7A2lfGHdHf%2Fimage%20(148).png?alt=media&#x26;token=a578248a-f8b9-47a3-9d1f-6bfcfe3d97c4" alt=""><figcaption></figcaption></figure>

* After successful creation, you can check the account in WhatsApp Account, [go to 👉](https://www.ycloud.com/console/?redirect=/edit/getting-started#/app/dashboard/account)

## Step 2: Complete Business Verification

{% hint style="warning" %}
Why business verification is necessary:

* Unverified BM account: Can only associate with a maximum of 2 numbers, with a daily conversation limit of 250
* Verified BM account: Can associate with up to 20 numbers, with a daily conversation limit that can grow
  {% endhint %}

{% hint style="info" %}
Click to view[ detailed tutorial](https://ycloud-team.gitbook.io/help-center/whatsapp-ji-chu/qi-ye-ren-zheng)
{% endhint %}

### 1. Prerequisites

Please prepare the following materials and **ensure all materials are authentic and reliable**:

{% hint style="danger" %}
Please note: Ensure that your company's official website footer includes the company information corresponding to your business license, and both need to be exactly the same
{% endhint %}

* Basic information of the enterprise: name, address, phone number, official website
* Business license/registration certificate

### 2. Initiate BM Verification

Ensure you are the admin of the BM account, then [go to the BM backend security center](https://business.facebook.com/settings/security) to initiate verification:

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FiAyND7FyxIVe2oQGrK8u%2Fimage%20(177).png?alt=media&#x26;token=17b93240-c28c-4247-b49a-23a54780001d" alt=""><figcaption><p>BM account security center page</p></figcaption></figure>

### 3. Wait for Verification Results

Usually within 1-2 working days, you will receive an email notification.

## Frequently Asked Questions

<details>

<summary>Embedded registration process errors</summary>

[Click to view](https://developers.facebook.com/docs/whatsapp/embedded-signup/errors?locale=en_US) specific reasons & solutions

</details>

<details>

<summary>What if the submitted business license does not have a company phone number?</summary>

If your business license does not include the company's phone number, you can submit a utility bill or operator invoice with the company's phone number.

</details>


---

# Agent Instructions: Querying This Documentation

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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocs.ycloud.com/help-center/quick-start/create-a-whatsapp-business-api-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.