# Create a WhatsApp Business API Account

## Prerequisites

{% hint style="info" %}
Please note: If you already have your own BM account, you can also use your existing BM account during the embedded sign-up.
{% endhint %}

* A Facebook account
* A phone number
  * This phone number must be able to receive voice calls or SMS
  * This number must not have been previously registered with WhatsApp App or WhatsApp Business App

## Step 1: Create a WhatsApp Business API Account

{% hint style="info" %}
Click to view [detailed tutorial](https://helpdocs.ycloud.com/help-center/whatsapp-accounts-management/create-a-whatsapp-api-account/create-waba-via-embedded-sign-up)
{% endhint %}

* Visit the YCloud backend, [click to access](https://www.ycloud.com/console/?redirect=/edit/getting-started#/app/dashboard/getStarted)
* Click the button below to start the embedded sign-up process

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FO3ZbvjonWc7A2lfGHdHf%2Fimage%20(148).png?alt=media&#x26;token=a578248a-f8b9-47a3-9d1f-6bfcfe3d97c4" alt=""><figcaption></figcaption></figure>

* After successful creation, you can check the account in WhatsApp Account, [go to 👉](https://www.ycloud.com/console/?redirect=/edit/getting-started#/app/dashboard/account)

## Step 2: Complete Business Verification

{% hint style="warning" %}
Why business verification is necessary:

* Unverified BM account: Can only associate with a maximum of 2 numbers, with a daily conversation limit of 250
* Verified BM account: Can associate with up to 20 numbers, with a daily conversation limit that can grow
  {% endhint %}

{% hint style="info" %}
Click to view[ detailed tutorial](https://ycloud-team.gitbook.io/help-center/whatsapp-ji-chu/qi-ye-ren-zheng)
{% endhint %}

### 1. Prerequisites

Please prepare the following materials and **ensure all materials are authentic and reliable**:

{% hint style="danger" %}
Please note: Ensure that your company's official website footer includes the company information corresponding to your business license, and both need to be exactly the same
{% endhint %}

* Basic information of the enterprise: name, address, phone number, official website
* Business license/registration certificate

### 2. Initiate BM Verification

Ensure you are the admin of the BM account, then [go to the BM backend security center](https://business.facebook.com/settings/security) to initiate verification:

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FiAyND7FyxIVe2oQGrK8u%2Fimage%20(177).png?alt=media&#x26;token=17b93240-c28c-4247-b49a-23a54780001d" alt=""><figcaption><p>BM account security center page</p></figcaption></figure>

### 3. Wait for Verification Results

Usually within 1-2 working days, you will receive an email notification.

## Frequently Asked Questions

<details>

<summary>Embedded registration process errors</summary>

[Click to view](https://developers.facebook.com/docs/whatsapp/embedded-signup/errors?locale=en_US) specific reasons & solutions

</details>

<details>

<summary>What if the submitted business license does not have a company phone number?</summary>

If your business license does not include the company's phone number, you can submit a utility bill or operator invoice with the company's phone number.

</details>