# Inbox

- [Inbox Introduction](https://helpdocs.ycloud.com/help-center/inbox/inbox-introduction.md): Inbox Product Overview and Features Overview
- [Quick start with Inbox](https://helpdocs.ycloud.com/help-center/inbox/quick-start-with-inbox.md): Helps you quickly familiarize yourself with the Inbox interface and the functions of each area.
- [Admin Guide](https://helpdocs.ycloud.com/help-center/inbox/admin-guide.md): Supervisor Operation Guide
- [Agent/Sale Guide](https://helpdocs.ycloud.com/help-center/inbox/agent-sale-guide.md): Customer Service Operation Guide
- [Initiate New Chat](https://helpdocs.ycloud.com/help-center/inbox/initiate-new-chat.md): Methods to initiate a chat with a customer in Inbox
- [Canned Response](https://helpdocs.ycloud.com/help-center/inbox/company-canned-response.md): Quickly respond to customers using canned responses to maximize service efficiency
- [Welcome Messages](https://helpdocs.ycloud.com/help-center/inbox/welcome-messages.md)
- [Conversation Tags](https://helpdocs.ycloud.com/help-center/inbox/conversation-tags.md): Use conversation tags to label each conversation, which facilitates quick classification of conversations and improves conversation management efficiency
- [AI Copilot](https://helpdocs.ycloud.com/help-center/inbox/ai-copilot.md): Use AI to assist and improve your efficiency
- [Search contacts & chat history](https://helpdocs.ycloud.com/help-center/inbox/search-contacts-and-chat-history.md): Guide to Using the Inbox Chat History Search Function
- [Conversation Logs](https://helpdocs.ycloud.com/help-center/inbox/conversation-logs.md): View and search all conversation logs and details to improve quality inspection efficiency
- [Message Translation](https://helpdocs.ycloud.com/help-center/inbox/message-translation.md): Provide convenient online instant translation function to help agents communicate with customers in multiple languages without barriers.
- [WhatsApp Calling in Inbox](https://helpdocs.ycloud.com/help-center/inbox/inbox-calling.md)
- [Inbox Data Analysis](https://helpdocs.ycloud.com/help-center/inbox/inbox-data-analysis.md): Learn how to master team performance through Inbox statistics reports
- [Inbox Mobile Client](https://helpdocs.ycloud.com/help-center/inbox/inbox-mobile-client.md): Using the Inbox mobile client
- [Best Practices](https://helpdocs.ycloud.com/help-center/inbox/best-practices.md)
- [How Sales Teams Use Inbox](https://helpdocs.ycloud.com/help-center/inbox/best-practices/how-sales-teams-use-inbox.md): Best practices for sales teams
- [How Service Teams Use Inbox](https://helpdocs.ycloud.com/help-center/inbox/best-practices/how-service-teams-use-inbox.md): Best practices for service teams


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