Create a WhatsApp Marketing Campaign
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Log in to your , navigate to Home > Templates > + Add Template
Select Category as Marketing, and name the template and choose the template language
Please note: The template name must be unique. Names only support lowercase letters a-z, 0-9, and underscores (_). Once submitted, the template cannot be changed.
Enter the content to be sent Marketing messages are used to send promotional offers, product announcements, and other marketing-related messages to enhance awareness and engagement. This includes but is not limited to:
Promotional or discount messages
Welcome/closing remarks: i.e.: Thank you for shopping at XXX, wish you have a good day
Updates, invitations, suggestions: i.e: Hey members, join us tonight for this event
Click Submit and wait for approval
2.1 Name the Campaign: You can also choose the default name
2.2 Select Sender: The phone number connected through the embedded sign-up process
2.3 Select the template approved by Meta and the language
2.4 Send time: Send immediately or schedule a send time
2.5 Click Next to configure recipients
3.1 Manual input
Enter phone numbers in the box, one number per line. Ensure the numbers are in international format, starting with the country code. For example, a UK number is 44, and the phone number is 7759398257, you should enter +447759398257. If you already have an excel file, you can copy the phone number column and paste it into the box.
3.2 File upload
The file upload method supports setting variables in the message.
Download the template and fill in the phone numbers.
Open the template file and fill in the phone numbers
The phone number must be in the first column and named "phone".
If there are no variables in the message, you can delete the other columns in the template.
If there are variables in the message, you can start entering variable names from the second column, first row. For example, if the message is "Hi, {{name}} the panda socks have arrived! There are several colors". Then you can set a variable named "name".
3.3 Segmentation
Select customers from your contacts.
If there are media headers or variables in the template, you can set these values in this step. If there are no variables in the template, this part will not display, and you can proceed to the next step.
YCloud provides a default example media profile, it is recommended to change this media to make it easier to pass the review.
If there are variables in the template, upload your file with variables, then manually match the variables in the template with the variable values in the file.
Set the variable to a fixed value. Select Set a fixed text and assign it a value.
Click Next to review the campaign details.
Confirm the details and preview the message. Ensure you have clicked the Submit button to complete the submission.
Log in to your , navigate to Campaign > + Add Campaign > WhatsApp
Click Contact Segment, then select a segment. If you haven't created any segments, you can visit to add segments.
