Help Center
API DocsVisit our website
English(en)
English(en)
  • Welcome to YCloud Docs
  • 🆙Update Log
  • 🚀Quick Start
    • Create a WhatsApp Business API Account
    • Send Verification Code via WhatsApp
    • Send Utility Messages via WhatsApp
    • Acquire More Customers (CTWA)
    • Marketing via WhatsApp
    • Customer Support via WhatsApp
  • ✅WhatsApp Basics
    • WhatsApp Business Account (WABA)
    • WhatsApp Account Structure
    • Phone Numbers
    • Messages
    • Message Templates
      • Authentication Message Templates
        • Copy Verification Code Authentication Template
        • One-Click Autofill Authentication Template
        • Zero-Click Authentication Template
      • Catalog Template
      • Carousel Template
      • Coupon Code Template
      • Location Request Template
      • Limited-Time Offer Template
      • Multi-Product Message Template
    • WhatsApp Flows
      • Create WhatsApp Flows
      • Send WhatsApp Flows
      • Analyse WhatsApp Flows
    • Business Verification
    • Green Tick Verification
    • Compliance Information
      • Opt-in to Subscribe to WhatsApp
      • Opt-out of Unsubscribing from WhatsApp
  • 💡WhatsApp Accounts Management
    • Create a WhatsApp API Account
      • Create WABA via Embedded Sign-up
      • Add Numbers
      • Number Migration
    • Template Management
      • Create Template
        • Create WhatsApp Flows Template
        • Create WhatsApp Pay Template
        • AI generates marketing templates
      • Copy Template
      • Template Data Statistics
    • Phone Number Management
      • Phone Number Nickname Settings
      • Phone Number Profile Settings
      • Conversation Assignment Rules
      • Automation
      • Bot Reception Settings
      • Chat Links
    • Account Disabling and Handling
    • Data Analysis
  • 📫Inbox
    • Inbox Introduction
    • Quick start with Inbox
    • Admin Guide
    • Agent/Sale Guide
    • Initiate New Chat
    • Company Canned Response
    • Conversation Tags
    • Conversation Logs
    • Message Translation
    • Inbox Data Analysis
    • Inbox Mobile Client
    • Best Practices
      • How Sales Teams Use Inbox
      • How Service Teams Use Inbox
  • 📘Contact
    • Contact Management
    • Create/Import Contacts
    • Contact Grouping
    • Bulk Operations
    • Unsubscribe List
    • Contact Settings
      • Contact Attribute Settings
      • Contact Tag Settings
      • Contact Event
    • Owner Assignment Settings (Agent/Sales Assignment)
  • 🎯Campaign
    • Create a WhatsApp Marketing Campaign
    • Track Button Clicks
    • Analyze Campaign Data
  • 🧩Journey
    • Journey Introduction
    • Create a Journey
    • Components and Features Introduction
      • Trigger
      • Send Template
      • Message Status Rule
      • Add Tag
      • Wait
    • Journey Best Practice
  • 🤖Chatbot
    • What is Chatbot
    • Create a Chatbot
    • Create a Flow
    • Chatbot Components
      • Trigger
      • Ask a Question
      • Send Messages
      • Agent Takeover
      • Unsubscribe
      • Branch
      • Send Shopify orders
    • Chatbot AI
    • Analyse Chatbot Data
    • Best Practices
      • Automatically Add Customers to Unsubscribe List
  • 📢CTWA (Click to WhatsApp Ad)
    • CTWA Introduction
    • Connect Facebook Ad Account
    • Create Click to WhatsApp Ad (CTWA)
    • Receive CTWA Visitors
    • CTWA Analysis
    • Conversion API (CAPI)
  • 🛒Shop
    • Shop Overview
    • Install Shop
    • Shipping Settings
    • Payment Settings
    • Product
    • Order
  • 💰WhatsApp pay
    • Overview
    • Link Your Payment Account
    • Send order detail & checkout button message
    • Update order status
  • 🔌Integrations
    • Channels
      • Global SMS
        • Getting Started
        • SMS Basic Principles
        • SMS Features
          • API Interface
          • SMPP
          • Mass Messaging
          • Sender ID
      • Verify
        • Getting Started
        • Verification Features
          • Verification Message Templates
          • Security Settings
          • Verification Analysis
          • Custom OTP
        • Best Practices for Verification
          • Best Practices
          • Verification Channel Selection
          • Verification via WhatsApp
          • Preventing Fraud and Invalid Registrations
      • Email
        • Getting Started
        • Basic Principles
        • Email Features
          • Domain Configuration
          • Sending Emails via API
          • Monitoring and Optimization
        • Best Practices for Email
          • Separate Marketing Subdomain
          • Warm-up Sending
    • Coupons
      • Coupon Tool Usage
    • E-commerce
      • Shopify
        • Checkout abandon
        • COD order confirmation
        • Order canceled/fulfilled
        • Shopify Best Practice
    • MM Lite API
    • Freshdesk
  • ⚙️Account Management
    • Enterprise Account Information
    • Users and Teams
    • Personal Preferences Settings
    • Security and Privacy
  • 💰Pricing and Billing
    • WhatsApp Conversation Billing Rules
    • Amount Freezing and Unfreezing
    • Billing and Recharge
    • Low Balance Alert
    • Subscription Expiration and 15-day Buffer Period
  • 👐Partnership
    • Partner Documentation
  • 🆘Support
    • YCloud Support Team
    • Meta Support
    • Frequently Asked Questions
Powered by GitBook
On this page
  • Usage Scenarios
  • Tutorial
  • Step 1: Create a Coupon Campaign
  • Step 2: Configure the Claim Process in Chatbot
  • Step 3: Generate a QR Code for Sharing (Optional, only for QR code claim scenario)

Was this helpful?

  1. Integrations
  2. Coupons

Coupon Tool Usage

PreviousCouponsNextE-commerce

Last updated 10 months ago

Was this helpful?

Manage promotional activities for businesses. Businesses can upload their own coupon codes and restrict each customer to claim only one coupon code. Uploaded coupon codes can be distributed in ChatBot, Inbox, and Campaign.

Usage Scenarios

Scan to claim a coupon, where customers use a QR code to claim a coupon in your business account.

Tutorial

Step 1: Create a Coupon Campaign

Step 1.1: Enable Coupon Functionality

Entry: , click the Install button to enable

Step 1.2: Create a Coupon Campaign

Click [+ New Coupons]

Step 1.3: Configure Campaign Information

  • Coupon Type: Code type (coupon code). Currently, only this type is supported; for other types, please contact us.

  • Campaign Name: Name of the coupon campaign

  • Campaign Notes: Notes about the campaign, optional.

  • Claim Limit: Each person is allowed to claim only once.

  • Campaign Duration: Set the campaign time. Coupons will stop being sent outside this time range.

After confirming the information is correct, click Submit.

Step 1.4: Upload Coupon Codes

Click the upload button

Upload the coupon code spreadsheet. You can click the template button to download a template.

Note: In the uploaded Excel spreadsheet, the Code must be in the first column. YCloud will automatically remove duplicate coupon codes.

After uploading, click Save

Step 2: Configure the Claim Process in Chatbot

Step 2.1: Create a Chatbot

Step 2.2: Create a Flow

Select the Chatbot you need to configure and click the Create Flow button.

Step 2.3: Configure Flow Keyword

Set the Keyword to the claim keyword.

Example: If you want customers to receive a coupon when they hit "Claim New User Coupon", set the Keyword to Claim New User Coupon.

Step 2.4: Configure the Sent Coupon

Add a Send message component in the Flow

In the message, click the coupon variable and select the coupon campaign to insert.

After editing successfully, link the Keyword and Send message components. Then save the Flow

Step 3: Generate a QR Code for Sharing (Optional, only for QR code claim scenario)

Navigate from the left sidebar Integrations > to the Coupons page

If you already have a Chatbot, you can directly enter your existing Chatbot. If not configured yet, see the tutorial.

Generate a QR code for the number, set the keyword to: Claim New User Coupon.

🔌
Coupons
Create a Chatbot
See detailed chat link configuration tutorial
Integrations