# Create a Flow

## Step 1: Create a Chatbot Flow

Path: Click on the created Chatbot, then click on "Create a flow"

1. Add a trigger (keyword trigger setup): As soon as the user's message triggers this keyword, the subsequent automatic Chatbot reply will be initiated.

<figure><img src="/files/fwg3tJUZsAq7odv3rP34" alt=""><figcaption></figcaption></figure>

2. Set keywords and trigger rules: This includes "Exact matching of keywords to trigger Chatbot" (Exact matching) and "Trigger Chatbot if any part of the keyword is included" (Containing) rules.

<figure><img src="/files/dYArqdApcFWBFDbp8tge" alt=""><figcaption></figcaption></figure>

* Ask a question: After the user triggers this Chatbot, you can set the questions you want to ask the user in this section, along with setting reply buttons.
* Send message: When the user clicks the button, the Chatbot will automatically reply with the preset answer.

**Final Effect:**

<figure><img src="/files/LFhdMRi8E0hm4Nrq9GKb" alt=""><figcaption><p>One-on-one pre-sales Chatbot flow</p></figcaption></figure>

## Copy a flow

For the Chatbot flow copy function, expand more on the right side of the flow you want to copy and select the \[Copy] button

<figure><img src="/files/VwP1KJfh6pVOY4nKlfza" alt=""><figcaption></figcaption></figure>

In the pop - up window, specify the Chatbot to which you want to copy the flow, and click the OK button to complete the copy

<figure><img src="/files/D8oPeLbBvM7X8l7S7f5k" alt=""><figcaption></figcaption></figure>

## Watching the tutorial video👇

{% embed url="<https://youtu.be/2MHBoBsNuAg>" %}


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