# Create a Flow

## Step 1: Create a Chatbot Flow

Path: Click on the created Chatbot, then click on "Create a flow"

1. Add a trigger (keyword trigger setup): As soon as the user's message triggers this keyword, the subsequent automatic Chatbot reply will be initiated.

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2Fbd3N6QeDfSn24s2CCXYu%2FPasted%20Graphic%2016.jpg?alt=media&#x26;token=e87a1f1e-8290-4ebf-970f-e0d70a6deefe" alt=""><figcaption></figcaption></figure>

2. Set keywords and trigger rules: This includes "Exact matching of keywords to trigger Chatbot" (Exact matching) and "Trigger Chatbot if any part of the keyword is included" (Containing) rules.

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2Fg0VNyykGIqOvDTcJcVMY%2FPasted%20Graphic%2018.jpg?alt=media&#x26;token=58311b25-5017-48b1-8a31-03bebc413a25" alt=""><figcaption></figcaption></figure>

* Ask a question: After the user triggers this Chatbot, you can set the questions you want to ask the user in this section, along with setting reply buttons.
* Send message: When the user clicks the button, the Chatbot will automatically reply with the preset answer.

**Final Effect:**

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FF1lR5VEkXDMXIr6wcTbs%2FPasted%20Graphic%2019.jpg?alt=media&#x26;token=3395b7e0-dc72-49a4-9f4e-46006376bc48" alt=""><figcaption><p>One-on-one pre-sales Chatbot flow</p></figcaption></figure>

## Copy a flow

For the Chatbot flow copy function, expand more on the right side of the flow you want to copy and select the \[Copy] button

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2F7tZyzJicNHxCMx7h3pHi%2Fimage.png?alt=media&#x26;token=8811ec82-46b4-4cf1-b593-190136a15b27" alt=""><figcaption></figcaption></figure>

In the pop - up window, specify the Chatbot to which you want to copy the flow, and click the OK button to complete the copy

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FH3RNkdDRNwFH0XRHXB9c%2Fimage.png?alt=media&#x26;token=e0834fc5-dee7-47a1-b08d-b62fe3ff918b" alt=""><figcaption></figcaption></figure>

## Watching the tutorial video👇

{% embed url="<https://youtu.be/2MHBoBsNuAg>" %}