# Carousel Template

Carousel templates allow you to send a marketing template message with a set of Carousel cards that can be viewed in a horizontal scrolling view:

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FH5diwyealCbQP5tGJw7H%2Fimage.png?alt=media&#x26;token=dd50ebe6-5df4-49e9-afba-89ff2f363400" alt="" width="375"><figcaption></figcaption></figure>

When a user clicks on a store URL link provided by a merchant, they are redirected to their default browser, which causes them to leave WhatsApp. If you want users to view more products within WhatsApp, you can use a [Carousel template](https://developers.facebook.com/documentation/business-messaging/whatsapp/templates/marketing-templates/product-card-carousel-templates). Carousel templates are only available for marketing template messages.

### Carousel Media Cards

A Carousel template consists of body text and Carousel Media Cards. Each Carousel Media Card consists of a header, body text, and buttons. The rules for each component are as follows:

* The number of Carousel Media Cards is limited to 2 to 10.
* Header types can only be images or videos.

Each card must contain one "Visit Website" button. Users can optionally add one more button; button types include quick reply, make a phone call, and visit the website. Each card can contain a maximum of two buttons.

All cards added to a Carousel template must have the same component type, including the following rules:

* Header type.
* Number and type of buttons.

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2F143RMQUnDHj97dWXvEaU%2Fimage.png?alt=media&#x26;token=86e1be67-e44f-4319-93b0-170a1d1c5a92" alt=""><figcaption></figcaption></figure>

### Create a Carousel template

You can create a Carousel template in YCloud's Template.

First, select the Media card carousel template in the Marketing Templates directory.

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2F1UUCsV8CLL3R7WZyNCNH%2Fimage.png?alt=media&#x26;token=d1f2aca9-e159-4fe9-9323-d5677da6ed68" alt=""><figcaption></figcaption></figure>

Then, fill in the body text and cards in sequence.

Before filling in the cards, select the card format, such as: header , button.

⚠️ Please ensure that the media type you upload in each card title is consistent.

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FeZ7gyy8aW2h8tkyehWqZ%2Fimage.png?alt=media&#x26;token=e12b533b-e5ab-4c2c-bf16-20850e98b18f" alt=""><figcaption></figcaption></figure>

💡 Once the template is approved, you can send this template message in 3 ways:

1. [Inbox: Send it to a contact](https://helpdocs.ycloud.com/help-center/inbox/initiate-new-chat)
2. [WhatsApp Campaign](https://helpdocs.ycloud.com/help-center/campaign/create-a-whatsapp-marketing-campaign)
3. [API: Send it via API](https://docs.ycloud.com/reference/whatsapp_message-send-directly)