Order canceled/fulfilled
When the order status is changed to cancel/fulfilled, automatically remind customers through WhatsApp.
These two types of message settings are the same. This article takes the order canceled as an example to introduce.
Step1: Visit Shopify Journey

Step2: Set the details
Sender: which WhatsApp business phone number to send message.
Send template: choose a template

Step3: Save and active the Journey

Step4: Logs
Click logs to check.

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