> For the complete documentation index, see [llms.txt](https://helpdocs.ycloud.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.ycloud.com/help-center/whatsapp-accounts-management/template-management/template-data-statistics.md).

# Template Data Statistics

## Data Statistics Scope

1. Delivered: Number of messages arrived.
2. Read: Number of messages read. This Status could not be obtained when users close terminal read receipts. 
3. Quick reply button clicks: Number of clicks on the Quick reply type buttons in the template.
4. Visit website: Not counted by default. This feature requires contacting YCloud customer service.

Data statistics are defaulted to GMT+8.

## Step 1: Click on the Template

<figure><img src="/files/BW5Umc4ereGGT12AIDJi" alt=""><figcaption><p>Click template</p></figcaption></figure>

## Step 2: View Template Data

1. Performance: Data statistics on message delivery and read status.
2. Button clicks: Data on button clicks in the message. This section will not be displayed if the template does not contain any statistically trackable buttons.

<figure><img src="/files/rXciltUx1YrwbBZRNWc5" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://helpdocs.ycloud.com/help-center/whatsapp-accounts-management/template-management/template-data-statistics.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.