Connect Facebook Ad Account

Connecting your Facebook ad account is a prerequisite for enabling CTWA.

When accessing the CTWA page, if you see a message saying that your ad account cannot be found, you need to go to the WhatsApp Accounts page to authorize your ad account.

Eligible ad accounts:

• The ad account must be under the same Business Manager (Business Portfolio) as your WABA.

• If your ad account was created by an ad agency, such accounts are not eligible for authorization

Authorization steps

Visit WhatsApp accounts page， click [+ WABA]

Log in Facebook account> Choose the BM > Choose your WABA > Choose the ads account need to be authorized：

View the ad accounts