# Multi-Product Message Template

{% hint style="info" %}
Multi-Product Message templates only support API creation and sending
{% endhint %}

MPM templates can be used to initiate **marketing conversations**. They allow you to showcase up to 30 products from your e-commerce catalog (divided into up to 10 sections) in a single message.

![](https://scontent-hkg1-1.xx.fbcdn.net/v/t39.2365-6/345336924_1476472873159435_9050004394387774321_n.png?stp=dst-webp&_nc_cat=105\&ccb=1-7&_nc_sid=e280be&_nc_ohc=W2Qndmzop9sQ7kNvgGPfHM3&_nc_ht=scontent-hkg1-1.xx\&oh=00_AYAIGJLbFsKMkj17VC240-qdcabTi1LRDqKXRa9wqoAKiw\&oe=6694B3DC)

Customers can browse products and sections within the message, view detailed information for each product, add and remove products from their cart, and submit their cart to place an order. The order is then sent to you via a webhook.

![](https://scontent-hkg1-1.xx.fbcdn.net/v/t39.2365-6/345301814_777009393786308_8675106872073624223_n.png?stp=dst-webp&_nc_cat=101\&ccb=1-7&_nc_sid=e280be&_nc_ohc=y7sO8BRDvOkQ7kNvgEsZ5V-&_nc_ht=scontent-hkg1-1.xx\&oh=00_AYC4KawpZJoa8MNEEGf062H3iK9_f6UyOKwEN9aQHtf1RQ\&oe=6694D2E9)

### Requirements <a href="#requirements" id="requirements"></a>

To create and use MPM templates, you must have an e-commerce product catalog with inventory and connect it to your WhatsApp Business account.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocs.ycloud.com/help-center/whatsapp-basics/message-templates/multi-product-message-template.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.