# Checkout abandon

Collect unpaid orders via WhatsApp to help stores increase revenue.

## Step1: Visit [Shopify Journey](https://www.ycloud.com/console/#/app/integrations/shopify/shopifyJourney)

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2F2GZZTlMAODo9lGQH0UX4%2Fimage.png?alt=media&#x26;token=51da8344-8afb-4319-898b-a0cfb1c07423" alt=""><figcaption></figcaption></figure>

## Step2: Set details

**Sender**: which WhatsApp business phone number to send message.

**Send template**: choose a template

**Send after**: when should this message be sent after the customer left the checkout page&#x20;

**Filter**: Filter the customer who already placed another order.

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2F7b1tZVOqNosIvAgO7n23%2Fimage.png?alt=media&#x26;token=0d57bdec-9838-44db-9d81-730516b807cf" alt=""><figcaption></figcaption></figure>

## Step3: Save and active the Journey

Click the **Save** button and **active** the Journey.

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FpMUKw1lbQTHthVDZ1NEU%2Fimage.png?alt=media&#x26;token=389a50c9-9f86-492e-b1fe-21b99c54cbaf" alt=""><figcaption></figcaption></figure>

## Step4: Logs

Click the Logs to check the logs.

<figure><img src="https://3466127247-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSIAnjLP6KQY5rvyuaq5K%2Fuploads%2FvEyBvbnotL9FVdKvP1s5%2Fimage.png?alt=media&#x26;token=04c4061a-ac0b-4ce4-a6d2-bea66fb81b1c" alt=""><figcaption></figcaption></figure>
