> For the complete documentation index, see [llms.txt](https://helpdocs.ycloud.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.ycloud.com/help-center/integrations/e-commerce/shopify/checkout-abandon.md).

# Checkout abandon

Collect unpaid orders via WhatsApp to help stores increase revenue.

## Step1: Visit [Shopify Journey](https://www.ycloud.com/console/#/app/integrations/shopify/shopifyJourney)

<figure><img src="/files/7EwiHbaSksM1f6xOWNhy" alt=""><figcaption></figcaption></figure>

## Step2: Set details

**Sender**: which WhatsApp business phone number to send message.

**Send template**: choose a template

**Send after**: when should this message be sent after the customer left the checkout page&#x20;

**Filter**: Filter the customer who already placed another order.

<figure><img src="/files/uK81G8TXBXHD74dyKTwj" alt=""><figcaption></figcaption></figure>

## Step3: Save and active the Journey

Click the **Save** button and **active** the Journey.

<figure><img src="/files/766r0ZiqK0uVbNEqzfWh" alt=""><figcaption></figcaption></figure>

## Step4: Logs

Click the Logs to check the logs.

<figure><img src="/files/yMy8kg90DWaDBVLz4ilZ" alt=""><figcaption></figcaption></figure>


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