Help Center
API DocsVisit our website
English(en)
English(en)
  • Welcome to YCloud Docs
  • 🆙Update Log
  • 🚀Quick Start
    • Create a WhatsApp Business API Account
    • Send Verification Code via WhatsApp
    • Send Utility Messages via WhatsApp
    • Acquire More Customers (CTWA)
    • Marketing via WhatsApp
    • Customer Support via WhatsApp
  • ✅WhatsApp Basics
    • WhatsApp Business Account (WABA)
    • WhatsApp Account Structure
    • Phone Numbers
    • Messages
    • Message Templates
      • Authentication Message Templates
        • Copy Verification Code Authentication Template
        • One-Click Autofill Authentication Template
        • Zero-Click Authentication Template
      • Catalog Template
      • Carousel Template
      • Coupon Code Template
      • Location Request Template
      • Limited-Time Offer Template
      • Multi-Product Message Template
    • WhatsApp Flows
      • Create WhatsApp Flows
      • Send WhatsApp Flows
      • Analyse WhatsApp Flows
    • Business Verification
    • Green Tick Verification
    • Compliance Information
      • Opt-in to Subscribe to WhatsApp
      • Opt-out of Unsubscribing from WhatsApp
  • 💡WhatsApp Accounts Management
    • Create a WhatsApp API Account
      • Create WABA via Embedded Sign-up
      • Add Numbers
      • Number Migration
    • Template Management
      • Create Template
        • Create WhatsApp Flows Template
        • Create WhatsApp Pay Template
        • AI generates marketing templates
      • Copy Template
      • Template Data Statistics
    • Phone Number Management
      • Phone Number Nickname Settings
      • Phone Number Profile Settings
      • Conversation Assignment Rules
      • Automation
      • Bot Reception Settings
      • Chat Links
    • Account Disabling and Handling
    • Data Analysis
  • 📫Inbox
    • Inbox Introduction
    • Quick start with Inbox
    • Admin Guide
    • Agent/Sale Guide
    • Initiate New Chat
    • Company Canned Response
    • Conversation Tags
    • Conversation Logs
    • Message Translation
    • Inbox Data Analysis
    • Inbox Mobile Client
    • Best Practices
      • How Sales Teams Use Inbox
      • How Service Teams Use Inbox
  • 📘Contact
    • Contact Management
    • Create/Import Contacts
    • Contact Grouping
    • Bulk Operations
    • Unsubscribe List
    • Contact Settings
      • Contact Attribute Settings
      • Contact Tag Settings
      • Contact Event
    • Owner Assignment Settings (Agent/Sales Assignment)
  • 🎯Campaign
    • Create a WhatsApp Marketing Campaign
    • Track Button Clicks
    • Analyze Campaign Data
  • 🧩Journey
    • Journey Introduction
    • Create a Journey
    • Components and Features Introduction
      • Trigger
      • Send Template
      • Message Status Rule
      • Add Tag
      • Wait
    • Journey Best Practice
  • 🤖Chatbot
    • What is Chatbot
    • Create a Chatbot
    • Create a Flow
    • Chatbot Components
      • Trigger
      • Ask a Question
      • Send Messages
      • Agent Takeover
      • Unsubscribe
      • Branch
      • Send Shopify orders
    • Chatbot AI
    • Analyse Chatbot Data
    • Best Practices
      • Automatically Add Customers to Unsubscribe List
  • 📢CTWA (Click to WhatsApp Ad)
    • CTWA Introduction
    • Connect Facebook Ad Account
    • Create Click to WhatsApp Ad (CTWA)
    • Receive CTWA Visitors
    • CTWA Analysis
    • Conversion API (CAPI)
  • 💰WhatsApp pay
    • Overview
    • Link Your Payment Account
    • Send order detail & checkout button tmessage
    • Update order status
  • 🔌Integrations
    • Channels
      • Global SMS
        • Getting Started
        • SMS Basic Principles
        • SMS Features
          • API Interface
          • SMPP
          • Mass Messaging
          • Sender ID
      • Verify
        • Getting Started
        • Verification Features
          • Verification Message Templates
          • Security Settings
          • Verification Analysis
          • Custom OTP
        • Best Practices for Verification
          • Best Practices
          • Verification Channel Selection
          • Verification via WhatsApp
          • Preventing Fraud and Invalid Registrations
      • Email
        • Getting Started
        • Basic Principles
        • Email Features
          • Domain Configuration
          • Sending Emails via API
          • Monitoring and Optimization
        • Best Practices for Email
          • Separate Marketing Subdomain
          • Warm-up Sending
    • Coupons
      • Coupon Tool Usage
    • E-commerce
      • Shopify
        • Checkout abandon
        • COD order confirmation
        • Order canceled/fulfilled
        • Shopify Best Practice
    • MM Lite API
    • Freshdesk
  • ⚙️Account Management
    • Enterprise Account Information
    • Users and Teams
    • Personal Preferences Settings
    • Security and Privacy
  • 💰Pricing and Billing
    • WhatsApp Conversation Billing Rules
    • Amount Freezing and Unfreezing
    • Billing and Recharge
    • Low Balance Alert
    • Subscription Expiration and 15-day Buffer Period
  • 👐Partnership
    • Partner Documentation
  • 🆘Support
    • YCloud Support Team
    • Meta Support
    • Frequently Asked Questions
Powered by GitBook
On this page

Was this helpful?

  1. Journey
  2. Components and Features Introduction

Goal and Exit Rule

Last updated 10 months ago

Was this helpful?

Objective:

Used to measure the effectiveness of the Journey. Statistics can be set for a specific time period, and after being triggered, it continuously tracks whether the customer meets the objective conditions. Once the customer meets these conditions, the completion count of the Journey's goal increases by one.

Note: The goal is solely for data statistics; completing the goal does not mean the customer will exit the Journey. Only by meeting the , or after executing the last component of the Journey, will the customer exit.

Exit Conditions:

Once a user enters the Journey, it continuously checks whether the user meets the exit conditions. If met, regardless of the user's stage in the Journey, they will immediately exit, meaning no further components will be executed.

🧩
Exit Conditions