# Chatbot

- [What is Chatbot](/help-center/chatbot/what-is-chatbot.md): Your Future Digital Employee
- [Create a Chatbot](/help-center/chatbot/create-a-chatbot.md)
- [AI Agent](/help-center/chatbot/reactive-ai-agent.md): Triggered by the client's inbound messages, ideal for solving questions in real time.
- [Rule-based Agent](/help-center/chatbot/rule-based-agent.md): No Al, just simple flow-based Agents behavior, ideal for routine tasks
- [AI Profile](/help-center/chatbot/ai-profile.md): Setup the personality and the workflow reference of AI Agent to meet the requirements of customized brand services
- [AI Knowledge Base](/help-center/chatbot/ai-knowledge-base.md)
- [AI Suggestions](/help-center/chatbot/ai-suggestions.md)
- [AI Actionbooks](/help-center/chatbot/ai-actionbooks.md): Break down the process into steps and help AI learn how to manage complex tasks
- [Create a Flow](/help-center/chatbot/create-a-flow.md)
- [Chatbot Flow Components](/help-center/chatbot/chatbot-components.md)
- [Trigger](/help-center/chatbot/chatbot-components/trigger.md)
- [Ask a Question](/help-center/chatbot/chatbot-components/ask-a-question.md)
- [Send Messages](/help-center/chatbot/chatbot-components/send-messages.md)
- [Agent Takeover](/help-center/chatbot/chatbot-components/agent-takeover.md)
- [Unsubscribe](/help-center/chatbot/chatbot-components/unsubscribe.md)
- [Branch](/help-center/chatbot/chatbot-components/branch.md)
- [Send Shopify orders](/help-center/chatbot/chatbot-components/send-shopify-orders.md)
- [Analyse Chatbot Data](/help-center/chatbot/analyse-chatbot-data.md)
- [Best Practices](/help-center/chatbot/best-practices.md)
- [Best Practices for YCloud Chatbot](/help-center/chatbot/best-practices/ycloud-chatbot-best-practice.md)
- [Automatically Add Customers to Unsubscribe List](/help-center/chatbot/best-practices/automatically-add-customers-to-unsubscribe-list.md)
- [AI Guidance Best Practice](/help-center/chatbot/best-practices/ai-guidance-best-practice.md): Discover how to leverage AI Guidance efficiently to enhance performance and ensure more relevant responses.