Create a Flow

Step 1: Create a Chatbot Flow

Path: Click on the created Chatbot, then click on "Create a flow"

1. Add a trigger (keyword trigger setup): As soon as the user's message triggers this keyword, the subsequent automatic Chatbot reply will be initiated.

2. Set keywords and trigger rules: This includes "Exact matching of keywords to trigger Chatbot" (Exact matching) and "Trigger Chatbot if any part of the keyword is included" (Containing) rules.

• Ask a question: After the user triggers this Chatbot, you can set the questions you want to ask the user in this section, along with setting reply buttons.

• Send message: When the user clicks the button, the Chatbot will automatically reply with the preset answer.

Final Effect:

One-on-one pre-sales Chatbot flow