> For the complete documentation index, see [llms.txt](https://helpdocs.ycloud.com/help-center/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://helpdocs.ycloud.com/help-center/zh/integrations/dian-zi-shang-wu/shopify/qu-xiao-ding-dan-ding-danlyue-ti-xing.md).

# 取消订单/订单履约 提醒

当订单状态变更为**取消/已履约**时，通过WhatsApp的消息自动提醒客户。

这两种类型的消息设置方式相同，本文以取消订单为例，为您介绍详细的操作步骤

## 活动设置

### 步骤1： 访问[Shopify Journey](https://www.ycloud.com/console/#/app/integrations/shopify/shopifyJourney)

点击edit

<figure><img src="/files/TOrqCEzxmKSgrAbXAoZU" alt=""><figcaption></figcaption></figure>

### 步骤2：设置活动信息

1. Sender：选择使用的WhatsApp business 号码
2. Send tempalte： 选择发送的模板。 若模板中有变量，建议使用Shopify变量进行匹配

设置完成到后点击保存

<figure><img src="/files/Yx6EWSx8sASrdbSkvgFC" alt=""><figcaption></figcaption></figure>

### 步骤3：开启活动

<figure><img src="/files/c5zxEOBxyFM4utusUue7" alt=""><figcaption></figcaption></figure>

## 查看数据&#x20;

点击Logs查看发送数据

<figure><img src="/files/DnCdrpSk33Utam0OhRii" alt=""><figcaption></figcaption></figure>


---

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