# 取消订单/订单履约 提醒

当订单状态变更为**取消/已履约**时，通过WhatsApp的消息自动提醒客户。

这两种类型的消息设置方式相同，本文以取消订单为例，为您介绍详细的操作步骤

## 活动设置

### 步骤1： 访问[Shopify Journey](https://www.ycloud.com/console/#/app/integrations/shopify/shopifyJourney)

点击edit

<figure><img src="/files/TOrqCEzxmKSgrAbXAoZU" alt=""><figcaption></figcaption></figure>

### 步骤2：设置活动信息

1. Sender：选择使用的WhatsApp business 号码
2. Send tempalte： 选择发送的模板。 若模板中有变量，建议使用Shopify变量进行匹配

设置完成到后点击保存

<figure><img src="/files/Yx6EWSx8sASrdbSkvgFC" alt=""><figcaption></figcaption></figure>

### 步骤3：开启活动

<figure><img src="/files/c5zxEOBxyFM4utusUue7" alt=""><figcaption></figcaption></figure>

## 查看数据&#x20;

点击Logs查看发送数据

<figure><img src="/files/DnCdrpSk33Utam0OhRii" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://helpdocs.ycloud.com/help-center/zh/integrations/dian-zi-shang-wu/shopify/qu-xiao-ding-dan-ding-danlyue-ti-xing.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.